Refund and Returns Policy

Refund & Cancellation Policy

Last updated: September 2026

Humare digital products aur ebooks ko purchase karne ke liye dhanyawad. Kripya dhyan dein ki digital products ka nature physical products se bilkul alag hota hai, isliye humari refund policy neeche diye gaye niyamo par aadharit hai.

No Refund After Download (Mukhya Niyam)

Ebook ek digital product (PDF download) hai. Ek baar payment safal hone ke baad aur file ka download link access/download hone ke baad, kisi bhi sthiti mein refund ya return provide nahi kiya jayega. Download link click hote hi transaction final aur non-refundable maana jata hai.

Refund Kab Maanya Ho Sakta Hai?

Hum sirf specific exceptional mamlon mein hi case-by-case review karte hain:

Duplicate Payment: Agar technical issue ki wajah se ek hi product ke liye aapke account se galti se do baar paise deduct ho gaye hon.
Download Access Issue: Agar payment confirm ho chuka hai lekin 24 se 48 ghante ke andar hum aapko download link deliver ya fix nahi kar paate hain.

Kin Sthitiyon Mein Refund Nahi Milega?

Agar aapne file already download kar li hai.
Purchase karne ke baad mind badalne par (“Changed my mind”).
Aapke device mein compatible PDF reader ya software na hone par.
Galti se galat book purchase kar lene par agar download initiate ho chuka ho.

Duplicate Payment Refund Process

Agar aapke sath duplicate payment ka issue hua hai, toh kripya purchase ke 48 ghante ke andar humein contact karein. Mail mein neeche di gayi jaankari zaroor bhejein:

Aapka Registered Email ID aur Naam
Order ID / Transaction Reference Number
Payment ka screenshot ya proof

Details verify hone ke baad duplicate amount 5–7 working days ke andar aapke original payment method par refund kar diya jayega.

Sampark Karein (Contact Support)

Kisi bhi takneeki samasya ya download help ke liye humari support team se sampark karein:

Email: support@yourdomain.com
Response Time: 24–48 Ghante ke andar